Joy joined LegalEASE, a LEGAL ACCESS Company in 2016 as the Manager of the Member Services Department. With 16 years of experience in customer experience and management, Joy  lead the Member Services Team by teambuilding and motivating the team to reach their full potential.  Joy has attended Loyola University,  and is currently attending the University of Houston to pursue a degree in business management.

 

Joy is now the Director of the Administration Department, focusing on the onboarding, enrollment, and fulfillment success of our valued members. Joy's team is also responsible for Premium Reconciliation.

 

Outside of the office, Joy enjoys serving others in the community through her volunteer work with Star of Hope, Shriner’s Hospital and many other organizations and mentor programs.