Thomas & Company

Thomas & Company

Learn How to Enroll in the LegalEASE Plan
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To enroll in the LegalEASE Plan, please visit your online enrollment platform.

For Questions or To Open a Case:
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We’re here when you need us.

 

Member Services:

To open a case and get matched to an attorney specific to your legal matter, call our member services department at:

   1(888) 416-4313, and reference "Thomas & Company",

                    Monday - Friday from 7:00 am to 7:30 PM CST.

 

   Or message us by clicking here.

 

Enrollment Questions:

To learn more about LegalEASE and the legal benefits you will get,

  Call us with any questions about your Legal Insurance Plan!   Call us at: 1(800) 248-9000,

                      reference "Thomas & Company."

 

   Or message us by clicking here.

 

Welcome

NEW! LegalEASE Attorney Matching Portal

LegalEASE is expanding our online solution options to members. Introducing the newest online self-service portal, LAMP. Now available to access. Learn more 

 

Benefits Proudly Offered tThomas & Company Employees

 

Be fully prepared and confident

 with LegalEASE

Learn about legal benefits, a smart option for your protection.

LegalEASE can help ease the two biggest stresses -finding and paying for an attorney.

Nobody likes to be caught off guard, especially when it comes to legal matters. Life can be complicated. Finding a good attorney doesn’t have to be. With LegalEASE, it’s easy to choose the best attorney, because you get assistance from highly trained and qualified personal specialists who review the details of local attorneys and help you find your best source for legal advice. Being a LegalEASE member saves you time and costly legal fees. But most importantly, it gives you confidence and provides coverage for common legal matters.

With a LegalEASE plan, you get:

  • An attorney with expertise specific to your legal matter
  • Access to a national network of attorneys with exceptional experience that are matched to meet your needs
  • Coverage for in and out-of-network
  • Concierge help finding a better attorney and navigating common individual or family legal issues
  • Hours of financial counseling and coaching

We all make some sort of plan in life. But have you ever considered the possibility of a legal problem?

You've graduated from college and are planning for your future - where to get hired, which company will put you on the path to success. Whether to be single or date or settle down, and with the right person. Legal problems can be unexpected and interrupt your plans. LegalEASE provides coverage for your specific legal matter so you won't be caught off guard.

Protect your family’s future, with LegalEASE.

You work hard to make the right choices for your loved ones, especially when it comes to legal and financial matters. Get the peace of mind you want and the protection you need with a LegalEASE Plan. LegalEASE offers valuable benefits to shield your family and savings from unexpected legal issues.                              

According to the American Bar Association, more than 70 percent of U.S. households will have the need for a lawyer in the next 12 months. And the same study found most consumers feel uncertain about how to tell a good lawyer from a bad one. With LegalEASE you have access to a national network of credentialed attorneys and the help you need to find the best attorney for your legal matter with its concierge service.

Coverage

The Value of a LegalEASE Benefits Plan.

Being a LegalEASE benefits plan member saves you time and costly legal fees. But most importantly, it gives you confidence and provides coverage for:
  • Home and Residential
  • Financial and Money Matters
  • Consumer
  • Auto and Driving
  • Family and Personal 
  • Civil Lawsuits
  • Estate planning and wills

LegalEASE Benefits Plan Coverage

Benefits are designed to meet the typical needs of a colleague and their family. There are no deductibles to worry about for covered services. Benefits cover the attorney’s time. Other costs such as filing fees or court costs are not covered. Listed below are the types of matters that are covered by the LegalEASE benefits plan. This plan offers the convenience of in-network and out-of-network benefits. Many of the below areas are fully covered in-network.

Plan Cost

The LegalEASE Plan is $18.38 monthly, via payroll deduction.

Who's Covered? 

The Member’s spouse and Member’s unmarried dependent children, including stepchildren, legally adopted children, children placed in the home for adoption and foster children, up to age 26.

Schedule of Benefits

Advice and Consultation

 LegalEASE Plan Coverage

Participating Attorney

 LegalEASE Plan Coverage

Non-Participating Attorney

LegalEASE Helpline

Covered

Not Applicable

Initial Law Office Consultation
one hour per calendar quarter

Covered

Not Applicable

Review of Simple Documents - Review of documentation up to 6 pages

Covered

Not Applicable

Financial Advisor

 LegalEASE Plan Coverage

Participating Attorney

LegalEASE Plan Coverage

Non-Participating Attorney

Financial Helpline Covered Not Applicable
Identity Theft Assistance

LegalEASE Plan Coverage

Participating Attorney

LegalEASE Plan Coverage

Non-Participating Attorney

Advice and Consultation Covered Not Applicable
Miscellaneous Services

 LegalEASE Plan Coverage

Participating Attorney

LegalEASE Plan Coverage

Non-Participating Attorney

Legal Services for any non-excluded legal matter not specifically covered in the Schedule of Benefits up to 25 hours per year
Covered
$60/hour
Discounted Legal Services for any non-excluded legal matter 25% Discount on Participating Attorney's Hourly Rates Not Applicable

Consumer Matters

 LegalEASE Plan Coverage

Participating Attorney

 LegalEASE Plan Coverage

Non-Participating Attorney

Document Preparation:

  • Simple Deed
  • Promissory Note
  • Consumer Dispute Correspondence
  • Installment Sales Agreement
  • Simple Affidavit
  • General Power of Attorney:
    • Member & Family Member
  • Lease Agreement - Tenant only
  • Time Share Agreement

Covered

 

  • $65
  • $55
  • $55
  • $55
  • $55
  • $55
  • $65
  • $55
Life Insurance Claim $1,700 maximum subject to Managed Case Rules* $1,700 maximum subject to Managed Case Rules*

Consumer Dispute

Covered

$595

Small Claims Court Reprsentation

Covered

$850

Construction/Renovation/Home Repair Dispute Covered $895
Mail Order or Internet Purchase Dispute Covered $300
Bank Fee Dispute Covered $300 
First-time Vehicle Buyer Covered $300
Vehicle Repair and Lemon Law Litigation Covered $300

Cell Phone Contract Dispute

  • Contract review up to 6 pages
  • Representation
Covered $300
Personal Property Protection Covered $300

Warranty Dispute

  • Contract review up to 6 pages
  • Representation
Covered $300

Healthcare Coverage Disputes and Records

  • Office consultation up to 5 hour(s)
  • Review of Health Care Policy
  • Review/preparation of document up to 6 pages
Covered $300
Identity Theft Defense Covered $850

 Estate Planning

LegalEASE Plan Coverage

Participating Attorney

LegalEASE Plan Coverage

Non-Participating Attorney

Will or Codicil 

Covered

$80

Complex Will Covered $310

Living Will/Health Care or Advance Directive

Covered

$55

Health Care or Medical Power of Attorney

Covered

$55

Revocable or Irrevocable Living Trust Document Covered $310

Probate of Small Estate

Covered subject to Managed Case Rules*

$1,275 maximum subject to Managed Case Rules*

Elder Law

LegalEASE Plan Coverage

Participating Attorney

LegalEASE Plan Coverage

Non-Participating Attorney

Will Preparation Covered $80
Living Will/Health Care or Advanced Directive Covered $55 
Durable Financial Power of Attorney Member co-pay $45 per document Not Applicable
Health Care or Medical Power of Attorney Member co-pay $45 per document Not Applicable
Elder Law Matters Covered $425
Residential Matters

LegalEASE Plan Coverage

Participating Attorney

LegalEASE Plan Coverage

Non-Participating Attorney

Purchase of Primary Residence Covered $490
Sale of Primary Residence Covered $365
Refinancing of Primary Residence Covered $385
First Time Home-Buyer Covered $425
Vacation or Investment Home Sale/Purchase/Refinancing Covered $425
Home Equity Loan Assistance Covered $360
Property Tax Assessment Covered $360
Property Tax Dispute Covered $360
Tenant Dispute Covered subject to Managed Case Rules* $1,700 maximum subject to Managed Case Rules*
Tenant Security Deposit Dispute Covered $850

Landlord Dispute with Tenant

  • Pre-litigation
  • Trial
  • Pre-litigation: Covered up to 10 hours 
  • Trial: Covered up to 10 hours 
  • Pre-litigation: $595
  • Trial: $595
Security Deposit Dispute with Tenant Covered up to 10 hours  $595
Construction Defect Dispute Covered $425
Neighbor Dispute Covered $765
Noise Reduction Dispute Covered $765
Boundary or Title Dispute Covered $595
Zoning Application Covered $595
Real Estate Dispute Covered subject to Managed Case Rules* $1,700 maximum subject to Managed Case Rules*

Financial Matters

LegalEASE Plan Coverage

Participating Attorney

LegalEASE Plan Coverage

Non-Participating Attorney

Debt Collection Defense

  •  Pre-litigation defense activities
  •  Trial defense

Covered

  • $425
  • $850
Garnishment Defense Covered $850
Bankruptcy (chapter 7 or 13)  Covered $935

Foreclosure

Covered $680

Tax Audit

Covered subject to Managed Case Rules* $1,700 maximum subject to Managed Case Rules*
Tax Defense Covered $850
Student Loan Refinancing/Collection Defense Covered up to 7 hours  $420
Repossession Defense Covered $850

Family

LegalEASE Plan Coverage

Participating Attorney

LegalEASE Plan Coverage

Non-Participating Attorney

Separation, Divorce, Civil Annulment

  • Uncontested Separation
  • Consent/default Divorce
  • Uncontested Divorce
Covered $595
Contested Divorce Contested subject to Managed Case Rules* $3,400 maximum subject to Managed Case Rules*
Post-Divorce Proceedings Covered subject to Managed Case Rules* $3,400 maximum subject to Managed Case Rules*
Prenuptial Agreement Covered $680
Name Change Covered $255
Surrogacy Representation Covered subject to Managed Case Rules* $1,700 maximum subject to Managed Case Rules*

Guardianship/Conservatorship

Uncontested: Covered
Contested: Covered
$365
$765
Governmental Agency Adoption
Uncontested: Covered
Contested: Covered
$365
$765
Non- Governmental Agency Adoptions
Uncontested: Covered
Contested: Covered
$365
$765
Private Adoptions Covered $765
Stepparent Adoptions
Uncontested: Covered
Contested: Covered
$365
$765
International Adoption Covered $595
Child Custody/Support Involving Never-Married Parents of a Child
Covered Up to
28.5 Hours 
$1,700 maximum subject to Managed Case Rules*
Protection from Domestic Violence Covered $595
Juvenile Court Proceedings Covered $470
School Administrative Proceeding Covered $425
Immigration Assistance Covered up to 10 hours  $595
Parental Responsibility Matters Covered $595

Civil

LegalEASE Plan Coverage

Participating Attorney

LegalEASE Plan Coverage

Non-Participating Attorney

Civil Litigation Defense Covered  subject to Managed Case Rules* $1,700 maximum subject to Managed Case Rules*
Incompetency Defense Covered subject to Managed Case Rules* $1,700  maximum subject to Managed Case Rules*
Administrative Hearing Representation Covered subject to Managed Case Rules* $1,275  maximum subject to Managed Case Rules*
Discounted Contingency Fees 10% discount on state maximum, or a maximum of 29% pre-trial, 36% at trial, or 40% in an appeal Not Applicable
Mediation 10% discount on Mediator’s hourly rates Not Applicable
Traffic and Administrative Matters

LegalEASE Plan Coverage

Participating Attorney

LegalEASE Plan Coverage

Non-Participating Attorney

Traffic Ticket Covered $215

Serious Traffic Matters (resulting in suspension or revocation of license)

Covered

$425

Administrative Proceeding (Regarding Suspension or Revocation of License)

Covered

$255

Habeas Corpus Proceeding Covered $850
Misdemeanor Defense Covered subject to Managed Case Rules* $1,700 maximum subject to Managed Case Rules*
DUI/DWI Defense Covered subject to Managed Case Rules* $1,700 maximum subject to Managed Case Rules*
Restraining Order Assistance Covered $425

Limitations apply.

The policy language listed herein is intended to provide a general overview of a typical LegalEASE policy. Please see your LegalEASE policy for specific coverage amounts and exclusions.

Exclusions

The following benefits are excluded:
Appellate court proceedings, class actions, interventions, malpractice proceedings, actions in which punitive damages are being sought, derivative actions and amicus curiae filings.
The preparation and filing of individual, partnership or estate tax returns, appellate or administrative proceedings related to tax returns, litigation before the U.S. Tax Court, U.S. Court of Claims or any other federal, state or other courts with respect to tax matters.
Matters relating to: securities, trademark or patent matters; business or commercial interests, including, but not limited to, professional, partnership and/or corporate matters; matters arising out of a Member/Covered Family Member’s/Eligible Parent’s role as an officer or director of an organization; matters involving the law or laws of jurisdictions other than the United States and its territories; any matters involving a government (domestic or foreign) entity or agency; farm related issues; matters involving commercial or rental property transactions, including the purchase, sale or lease of investment
or income-producing property. A multi-family residence, whether or not used by the Member/Covered Family Member as their Primary Residence, is deemed an investment or income-producing property.
Legal services that are fully paid for or provided at no cost by any governmental agency, organization or insurance company.
Matters that the attorney deems frivolous, spurious, harassing, or unethical or otherwise prohibited by the Model Rules of Professional Conduct of the state in which the attorney is licensed.
Costs associated with covered legal services, including but not limited to, all fines, court costs, penalties, sanctions, expert witness fees, bonds, bail bonds, attorney fees awarded as part of a judgment, exhibits, deposition costs, filing fees, transcripts, postage, telephone, photocopying, recording fees, messengers, judgments, jury fees, court reporter fees, investigative costs, arbitrator fees, and all other incidental and out-of-pocket legal and litigation costs.
Any services on behalf of a Covered Family Member against the interests of the Member.
Any employment-related matter. This includes, but is not limited to, any dispute involving the Member’s employer or its affiliates, their officers or directors, the Member’s employee benefit plans, credit unions, programs or arrangements sponsored by an employer, or cases involving workers’ compensation, unemployment compensation, sex harassment, and age discrimination.
Any dispute or proceeding against the following persons or entities, their officers, directors, employees, or agents: any person or entity involved in the sale, marketing, administration or other processes related to the Policy; Legal Plan Administrator or its subsidiaries; Claims Administrator or its subsidiaries; Policyholder; Member’s employer; Virginia Surety Company, Inc. and it’s parents, subsidiaries or any affiliated or successor company, plan underwriter or reinsurer; or any Participating and/or Non-Participating Attorney, if the dispute or proceeding pertains to services provided under the Policy or to any services rendered by any Participating or Non-Participating attorney in any legal matter.
Except for consultation, the Policy will not provide benefits in connection with pre-existing matters, which includes any matter where the Member/Covered Family Member is on notice as to a pending legal dispute or has previously contacted an attorney.
The Policy does not allow benefits listed under the Covered Services section to be combined for one legal matter.
Where there are specific hours or dollar amounts provided in the Policy, or where a maximum is set under the Managed Case Rules, the Member will be responsible for all attorney fees incurred which exceed the maximum. Additional exclusions related to each benefit are included in the Covered Services.
This endorsement is a part of the Policy to which it is attached.

 

Definitions

DEFINITIONS

 

GRLE_05B_DEF (202208)

 

“CLAIMS ADMINISTRATOR” - means LegalEase; or its subsidiary.

GRLE_05B_DEF_CA (202208)

 

“COMPLEX WILL” – means:

(a)        You have a significant net worth and will benefit from tax planning, or

(b)        the estate is subject to current state or federal estate taxation; or

(c)        You own a business that will continue in operation after death; or

(d)        You want to put restrictions on what heirs may do with the property; or

(e)        You want to leave money to someone in a trust because the person cannot manage their own affairs (such as a mentally handicapped child), or

(f)         You want the property to be managed by a trustee for a period of time past the child’s age of majority, to age 25 or 30, for example; or

(g)        You think that someone will challenge the will; or

(h)        You want to exclude any lawful dependents.

 

GRLE_05B_DEF_CW (202208)

 

CONTESTED DIVORCE” - refers to a divorce proceeding that:

(a)        requires more than 5 hours of attorney time; and

(b)        involves disputed issues; and

(c)        both parties are represented by an attorney.

GRLE_05B_DEF_CD (202303)

 

“COVERED FAMILY MEMBER” – means:

(a)        Your Covered Spouse; and

(b)       

(c)        Your and Covered Spouse’s unmarried dependent children, including:

(1)       

(2)        stepchildren

(3)        legally adopted children

(4)        children placed in the home for adoption

(5)       

(6)        foster children

(d)        up to the end of the month of the child’s age 26

GRLE_05B_DEF_CFM (202208)

 

“COVERED SPOUSE” – means Your lawful spouse or Domestic Partner at the time the coverage is in effect.

GRLE_05B_DEF_CS (202208)

 

“DOMESTIC PARTNER” – means Your domestic partner as defined by the jurisdiction in which the Member primarily resides.

GRLE_05B_DEF_DP (202208)

 

“DURABLE FINANCIAL POWER OF ATTORNEY” –a legal document that allows an individual to appoint another person to manage the individual’s finances in the event that they are unable to do so themselves.

GRLE_05B_DEF_DFPOA (202208)

 

“EFFECTIVE DATE” - means the date Your coverage hereunder begins.

GRLE_05B_DEF_ED (202208)

 

“ELIGIBLE PARENT” – means the parents of the Member or Covered Spouse , regardless of age, and includes, biological parents, step-parents and adoptive parents.

GRLE_05B_DEF_EP (202208)

 

“HEALTH CARE COVERAGE” – means Your coverage under any health care or health insurance policy.  It also means any policy that covers as its primary function any aspect of an individual’s health.

GRLE_05B_DEF_HCC (202208)

 

“HEALTH CARE OR MEDICAL POWER OF ATTORNEY” – A legal document that allows an individual to appoint another person to make medical decisions in the event the individual is unable to do so themselves.

GRLE_05B_DEF_HCPOA (202208)

 

“INTERNET PURCHASE” - A purchase of goods or services whose cost is over $200 at the time You purchase from a website on the Surface Web.

GRLE_05B_DEF_IP (202303)

 

“LEGAL PLAN ADMINISTRATOR” LegalEASE

(a)        its affiliates, officers, directors, employees, and/or

(b)        agents, including third party organizations and their affiliates, officers, directors, employees, and/or

(c)        agents, hired by LegalEASE to perform services under the Policy.

GRLE_05B_DEF_LPA (202208)

 

“LIVING WILL/ HEALTH CARE OR ADVANCE DIRECTIVE” – A legal document that outlines an individual’s preferences for medical treatment. This document only takes effect when the individual becomes incapacitated and can no longer express their wishes.

GRLE_05B_DEF_LW (202208)

 

 

“MEMBER” - refers to the individual who:

(a)        is associated with the Policyholder;

(b)        has either paid a premium or had a premium paid on their behalf; and

(c)        meets the eligibility requirements for Covered Services as defined by the Policyholder.

GRLE_05B_DEF_MEM (202208)

 

“MEMBER SERVICE CENTER” - means the service location established to assist You in making full use of the coverage.

GRLE_05B_DEF_MSC (202208)

 

“NEIGHBOR” – A person whose residence is located on a property that directly abuts the property on which Your residence is located.

GRLE_05B_DEF_NEI (202208)

 

“NON-PARTICIPATING ATTORNEY” - means an attorney

(a)        not contracted by the Legal Plan Administrator

(b)        who is selected and paid by You

to provide covered legal services.

Covered legal services are provided up to the maximum amount shown under the Non-Participating Attorney column of the Schedule.

GRLE_05B_DEF_NPA (202208)

 

“PAID IN FULL” - means complete payment in full to a Participating Attorney for covered legal services.

GRLE_05B_DEF_PIF (202208)

 

PARTICIPATING ATTORNEY” - means an attorney contracted by the Legal Plan Administrator to provide covered legal services. Covered legal services are provided up to the amount shown under the Participating Attorney column of the Schedule.

GRLE_05B_DEF_PA (202208)

 

“PERSONAL PROPERTY” – means any property that is not Real Property and which does not produce income.

GRLE_05B_DEF_PPROP (202208)

 

POLICY” - means the Group Legal Expense Insurance Policy and the Certificate of Coverage.

GRLE_05B_DEF_POL (202208)

 

“POLICYHOLDER” - means the organization named in the declarations page.

GRLE_05B_DEF_PH (202208)

 

“PRIMARY RESIDENCE” – means where an individual has resided or intends to reside for twenty (20) – fifty-two (52) weeks or more per year.

GRLE_05B_DEF_PR (202303)

 

“REAL PROPERTY” – means land and all permanent structures attached thereto.

GRLE_05B_DEF_RP (202208)

 

“SURFACE WEB” – means the portion of the World Wide Web that is readily available to the general public and searchable via standard web search engines.

GRLE_05B_DEF_SW (202208)

 

“WAITING PERIOD” – means the ninety (90) period after the Effective Date during which certain benefits as shown in the Schedule may not be used. This includes any matter that arises prior to the end of the Waiting Period. Waiting period applies to Members who can enroll for coverage at any time and are not required to enroll during a specified annual open enrollment period.

GRLE_05B_DEF_WP_TN (202303)

 

“WE”, “US”, “OUR” AND “COMPANY” - means Virginia Surety Company, Inc.

GRLE_05B_DEF_WUOC (202208)

 

“YOU” AND “YOUR” – means Member.

GRLE_05B_DEF_YOU (202208)

 

COVERED SERVICES

 

In consideration of payment and receipt by Us of the applicable premium, all Covered Services are available to You and all Covered Family Members, except as specifically noted below. The following Covered Services are provided when a Participating Attorney is used. The Schedule chart shows the reimbursement schedule when a Non-Participating Attorney is used.

GRLE_06B_CS (202109)

 

Advice and Consultation

 

LegalEASE Helpline:

Advice and consultation by telephone with a Participating Attorney. Services are available during normal business hours. Calls can relate to any personal legal matter, civil or criminal, except those specifically excluded.

GRLE_06B_CS_A_000 (202109)

 

Initial Law Office Consultation:

Up to the maximum as shown in the Schedule for office consultations with an attorney on any personal legal problem, civil or criminal, except those specifically excluded.

GRLE_06B_CS_A_001 (202109)

 

Review of Simple Documents:

This benefit includes:

(a)  attorney review;

(b)  verbal explanations of the meaning or impact of any form or document; or

(c)  suggestions for changes to a form or proposed document being drafted

of up to the maximum number of pages as shown in the Schedule.

This benefit does not include a written analysis of any form or document.

GRLE_06B_CS_A_002 (202109)

 

Miscellaneous Law Office Services

 

Legal Services for any Non-Excluded Legal Matter:

This benefit will cover any legal services to:

(a)  review and/or prepare documents; or

(b)  any other service required on any legal matters not listed as a Covered Service or Exclusion.

This benefit is limited to the maximum number of hours shown on the Schedule per year .

GRLE_06B_CS_B_105 (202109)

 

Discounted Legal Services for any Non-Excluded Legal Matter:

This benefit will cover any legal services to:

(a)  review and/or prepare documents; or

(b)  any other service required on any legal matters not listed as a Covered Service or Exclusion.

GRLE_06B_CS_B_004 (202109)

 

Consumer Matters

 

Document Preparation:

Preparation of any of the following documents:

(a)  Simple Deed (excluding those reviewed or prepared under the real estate benefit)

(b)  Promissory Note

(c)  Consumer Dispute Correspondence

(d)  Installment Sales Agreement

(e)  Simple Affidavit

(f)   General Power of Attorney

(g)  Lease Agreement (for You/Covered Family Member as a tenant only)

(h)  Time Share Agreement

 

This benefit is limited to one use(s) per year per document per Member/Covered Family Member.

GRLE_06B_CS_C_210/220/230/240/250/310/320/330 (202303)

 

Life Insurance Claim:

Assistance in securing life insurance proceeds (not including life insurance policies provided as an employee benefit) when You are a beneficiary of a life insurance policy.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_C_340 (202303)

 

Consumer Dispute:

Consultation or representation in a dispute relating to consumer goods and services (not directly or indirectly related to

(a)  real estate construction or renovation; or

(b)  landlord/tenant disputes).

This benefit is limited to one use(s) per year.

GRLE_06B_CS_C_360 (202303)

 

Small Claims Court Representation:

Consultation and/or representation for a consumer dispute filed in small claims court. Attorney may not be permitted to attend court hearings in some jurisdictions.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_C_390 (202303)

 

Construction, Renovation and Home Repair Dispute:

Consultation or representation in a dispute involving consumer goods or services related to:

(a)  construction or

(b)  renovation or

(c)  home repairs

that occurred on the premises of the Your Primary Residence.

This benefit does not apply to consumer goods and services that are directly or indirectly related to a landlord/tenant dispute.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_C_371 (202303)

 

Mail Order or Internet Purchase Dispute:

The services of an attorney to review the nature of any:

(a)  mail order or

(b)  Surface Web Internet Purchase

dispute involving the purchaser prior to the commencement of litigation.

This service includes:

(a)  the consultation with the attorney and

(b)  review and/or preparation of purchase documents and/or dispute letters.

If litigation is commenced in this matter, the benefit will cover up to the maximum shown on the Schedule.

This benefit is limited to one dispute(s) per year.

GRLE_06B_CS_C_363 (202303)

 

Bank Fee Dispute:

The services of an attorney to review the nature of any (non-business related) bank fee dispute between the Member and their bank prior to the commencement of litigation. This service includes:

(a)  the consultation with the attorney; and

(b)  review and/or preparation of purchase documents and/or dispute letters.

If litigation is commenced in this matter, the benefit will cover up to the maximum shown on the Schedule.

This benefit is limited to one dispute(s) per year.

GRLE_06B_CS_C_364 (202303)

 

First-time Vehicle Buyer:

The services of an attorney for the purchase of a first vehicle. This service includes:

(a)  the consultation with the attorney at or before closing and/or

(b)  review and/or preparation of purchase and finance documents.

This benefit is limited to one vehicle purchase(s) per year and must be the first vehicle purchase of the Member/Covered Family Member.

GRLE_06B_CS_C_365 (202303)

 

Vehicle Repair and Lemon Law Litigation:

Services related to the representation of a Member who is entitled under the applicable state “lemon” law to bring a civil lawsuit (non-business related), up to and including the trial thereof related to a defective car as defined in the applicable state law. This benefit does not apply to:

(a)  any lawsuit related to matters that are not specifically listed under the provisions of the applicable state fraud laws;

(b)  lawsuits normally handled on a contingent fee basis;

(c)  any action for or defense against a collection or related matter; or

(d)  matters for which You have or are required by law to have insurance.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_C_366 (202303)

 

Cell Phone Contract Dispute:

Review of the cell phone contract where the attorney will:

(a)  verbally explain the meaning or impact of any form or document, or

(b)  make suggestions for changes to a form or document being drafted,

of up to maximum number of pages shown on the Schedule.

 

In the event of a dispute over the terms of the agreement between the cell phone company and You, this benefit provides for representation in a dispute relating to the cell phone contract only if You have been sued or named in a small claims court action. This service covers:

(a)  counseling on prosecuting a small claims court action;

(b)  helping You prepare documents;

(c)  advising on evidence, documentation and witnesses; and

(d)  preparing You for trial.

The service does not include:

(a)  the attorney’s attendance or representation at a small claims trial,

(b)  collection activities after a judgment or

(c)  any services relating to post-judgment actions.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_C_367 (202303)

 

Personal Property Protection:

Services cover counseling over the phone or in the office on any Personal Property issue, including:

(a)  consumer credit reports;

(b)  contracts for the purchase of Personal Property;

(c)  consumer credit agreements;

(d)  installment sales agreements; or

(e)  pursuing or defending small claims actions.

The benefit includes:

(a)  reviewing personal legal documents and

(b)  preparing promissory notes, affidavits and demand letters.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_C_370 (202303)

 

Warranty Dispute:

Review of the warranty policy or service contract where the attorney will:

(a)  verbally explain the meaning or impact of any form or document, or

(b)  make suggestions for changes to a form or document being drafted,

up to the maximum number of pages shown on the Schedule.

 

In the event of a dispute over the terms of the agreement between the warranty company and You, this benefit provides representation in a dispute relating to the warranty or service contract only if You have been sued or named in a small claims court action. This service covers:

(a)  counseling on prosecuting a small claims court action;

(b)  helping You prepare documents;

(c)  advising on evidence, documentation and witnesses; and

(d)  preparing You for trial.

The service does not include:

(a)  the attorney’s attendance or representation at a small claims trial;

(b)  collection activities after a judgment; or

(c)  any services relating to post-judgment actions.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_C_368 (202303)

 

Health Care Coverage Dispute and Records:

Up to the maximum as shown in the Schedule for office consultations with an attorney on any Health Care Coverage dispute, civil or criminal, involving:

(a)  coverage,

(b)  benefits, or

(c)  privacy matter

that arose while the health care or health insurance policy was in effect (as defined by the terms of that health care or health insurance policy). For a definition of Health Care Coverage, please see the Definitions section.

This benefit is designed to help You understand:

(a)  health care law provisions and coverages based on the federal and/or state version of this law AAPACA, and

(b)  to prepare a bona fide defense to any denials in coverage valued at more than $1,000.00 in covered medical services under the policy in dispute.

This benefit is not intended to provide representation in litigation and does not include:

(a)  collection defense or

(b)  other actions

related to medical bills or payments.

This benefit also includes:

(a)  the review of simple health care policy coverage documents and

(b)  the attorney will verbally explain the meaning or impact of any policy or related document, or

(c)  make suggestions for dispute letters or documents being drafted,

of up to the maximum number of pages as shown in the Schedule.

This benefit does not include a written analysis or explanation of any form or document.

This benefit does include the preparation of any of the following documents, up to the maximum number of pages shown on the Schedule:

(a)  policyholder dispute correspondence, and

(b)  simple affidavit.

Partial documents cannot be reviewed or prepared, and if the document other than the actual health care coverage policy is more than the maximum number of pages shown in the Schedule, the benefit does not apply.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_C_369 (202303)

 

Identity Theft Defense:

Services related to the representation of a Member regarding potential creditor actions resulting from identity theft, and attorney services as needed to contact:

(a)  creditors,

(b)  credit bureaus and

(c)  financial institutions.

It also provides defense services for specific creditor actions over disputed accounts.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_C_395 (202303)

 

Estate Planning

 

Will or Codicil Preparation:

Preparation of one will or codicil (an amendment to an existing will), including the preparation of a simple testamentary support trust for the dependent children.

      This benefit is limited to one use(s) per year per Member/Covered Family Member.

 

Complex Will Preparation:

Attorney shall prepare a Complex Will or codicil.

This benefit shall be limited to one Complex Will(s) prepared per year per Member/Covered Family Member.

GRLE_06B_CS_D_400/430 (202303)

 

Living Will/Health Care or Advance Directive/Health Care or Medical Power of Attorney:

This benefit covers the preparation of up to 2 of any of the following documents as defined in the Definitions section per Member/Covered Family Member:

 

  • Living Will
  • Health Care Directive
  • Advance Directive
  • Health Care Power of Attorney
  • Medical Power of Attorney

 

The titles of the above documents may vary by state.

This benefit is limited to one document/set of documents per year per Member/Covered Family Member.

GRLE_06B_CS_D_440/450 (202303)

 

Revocable or Irrevocable Living Trust Document:

Preparation of a revocable or irrevocable living trust for either You, Covered Spouse, or a combined living trust document. This benefit does not include services related to transactions to fund the trust or transfer assets into it. This benefit does not include tax planning or tax advice.

This benefit is limited to one use(s) per year per Member/Covered Spouse/Covered Family Member.

GRLE_06B_CS_D_460 (202303)

 

Probate of Small Estate:

The service of an attorney for the probate of a small estate up to the maximum as shown on the Schedule. The estate must not be subject to current state or federal estate taxation.

GRLE_06B_CS_D_470 (202109)

 

 

 

 

 

Elder Matters

 

Elder Parent Will Preparation:

Preparation of a Simple Will(s) for the Eligible Parent(s). The attorney will:

(a)  prepare the document and

(b)  discuss the legal requirements for signing the will.

This benefit does not cover Complex Wills. For a definition of Complex Wills, please see the Definitions section.

This benefit is limited to one use(s) per year per Eligible Parent.

GRLE_06B_CS_E_401 (202303)

 

Elder Parent Living Will/Health Care or Advance Directive:

Preparation of a Living Will(s)/Health Care or Advance Directive(s) for the Eligible Parent(s) at no charge. For a definition of Living Will(s)/Health Care or Advance Directive(s), please see the Definitions section. The attorney will:

(a)  prepare the document(s) as authorized by state law and

(b)  discuss the legal requirements for signing the Living Will/Health Care or Advance Directive.

The titles of the above documents may vary by state.

This benefit is limited to one document/set of documents per year per Eligible Parent.

GRLE_06B_CS_E_441 (202303)

 

Elder Parent Durable Financial Power of Attorney:

Preparation of a Durable Financial Power of Attorney(s) for the Eligible Parent(s) at the co-pay rate shown in the Schedule. For a definition of Durable Financial Power of Attorney(s), please see the Definitions section. The attorney will:

(a)  prepare the document(s) as authorized by state law and

(b)  discuss the legal requirements for signing the Durable Financial Power of Attorney.

The titles of the above documents may vary by state.

This benefit is limited to one document/set of documents per year per Eligible Parent.

GRLE_06B_CS_E_311 (202303)

 

Elder Parent Health Care or Medical Power of Attorney:

Preparation of a Health Care or Medical Power of Attorney(s) for the Eligible Parent(s) at the co-pay rate shown in the Schedule. For a definition of Health Care or Medical Power of Attorney(s), please see the Definitions section. The attorney will:

(a)  prepare the document(s) as authorized by state law and

(b)  discuss the legal requirements for signing the Health Care or Medical Power of Attorney.

The titles of the above documents may vary by state.

This benefit is limited to one document/set of documents per year per Eligible Parent.

GRLE_06B_CS_E_451 (202303)

 

Elder Law Matters:

This service covers counseling You over the phone or in the office on any personal issues relating to the Eligible Parents as they affect You. This benefit includes reviewing documents of the Eligible Parents to advise You of the legal effect on You. The documents include:

(a)  Medicare or Medicaid materials,

(b)  prescription plans,

(c)  leases,

(d)  nursing home agreements,

(e)  powers of attorney,

(f) living wills and

(g)  wills.

The benefit also includes:

(a) preparing deeds involving the Eligible Parents when You and/or Covered Spouse is either the grantor or grantee; and

(b)  preparing promissory notes involving the parents when You and/or Covered Spouse is either the payor or payee.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_E_490 (202303)

 

Residential Matters

 

Real Estate Sale or Purchase or Refinancing of Primary Residence:

The services of an attorney for the sale or purchase or refinancing of a Primary Residence. This service includes:

(a)  the review and/or preparation of closing documents and/or

(b)  attendance by the attorney at closing in situations when it is customary for the attorney to do so.

This benefit does not include services:

(a)  performed by or for a title company, or

(b)  for an attorney acting on behalf of a lending institution.

Home equity loans and the sale or purchase of unimproved or rental properties are not included.

This benefit is limited to one closing(s) per year.

GRLE_06B_CS_F_500/530/550 (202303)

 

First-time Home Buyer:

The services of an attorney for the purchase of a first Primary Residence. This service includes:

(a)  the review and/or preparation of closing documents and/or

(b)  attendance by the attorney at closing in situations when it is customary for the attorney to do so.

This benefit does not include:

(a)  services performed by or for a title company, or

(b)  for an attorney acting on behalf of a lending institution.

Home equity loans and the purchase of unimproved or rental properties are not included.

This benefit is limited to one use(s) per year and must be the first home purchase of the Member.

GRLE_06B_CS_F_505 (202303)

 

Vacation or Investment Home Purchase, Sale or Refinancing:

The services of an attorney for the:

(a)  purchase,

(b)  sale, or

(c)  refinancing

of a vacation or investment residence which is not the Primary Residence.

This service includes:

(a)  the review and/or preparation of closing documents and/or

(b)  attendance by the attorney at closing in situations when it is customary for the attorney to do so.

This benefit does not include:

(a)  services performed by or for a title company, or

(b)  for an attorney acting on behalf of a lending institution.

Home equity loans and the sale or purchase of unimproved properties are not included.

This benefit is limited to one closing(s) per year.

GRLE_06B_CS_F_515 (202303)

 

Home Equity Loan Assistance for Primary Residence:

The services of an attorney for the review and/or preparation of a home equity loan on a Primary Residence, or second or vacation home. This benefit does not include:

(a)  services performed by or for a title company, or

(b)  for an attorney acting on behalf of a lending institution.

This benefit is limited to one closing(s) per year.

GRLE_06B_CS_F_525 (202303)

Property Tax Assessment:

The services of an attorney for review and advice on a property tax assessment on a Primary Residence. This benefit includes:

(a)  filing the paperwork,

(b)  gathering the evidence,

(c)  negotiating a settlement, and

(d)  attending the hearing necessary to seek a reduction of the assessment.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_F_570 (202303)

 

Property Tax Dispute:

Representation of You in a dispute involving property taxes on You Primary Residence. This benefit does not include the services of an attorney for review and advice on a property tax assessment or any other service covered under the Property Tax Assessment benefit. This benefit does not include:

(a)  boundary or

(b)  title issues

related to business assets or property.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_F_571 (202303)

 

Tenant Dispute:

Representation of You as a tenant in a dispute with their landlord. This benefit does not include representation for a tenant in a dispute with other tenants or for a tenant acting in their capacity as sublessee or sublessor.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_F_560 (202303)

 

Tenant Security Deposit Dispute:

The services of an attorney to assist You as a tenant in:

(a)  recovering a security deposit from the residential landlord for the Primary Residence;

(b)  reviewing the lease and other relevant documents; and

(c)  preparing a demand letter to the landlord for the return of the deposit.

This benefit covers:

(a)  preparation for prosecuting a small claims action;

(b)  helping prepare documents;

(c)  advising on evidence, documentation and witnesses; and

(d)  preparing the Member for the small claims trial.

The service does not include:

(a)  the attorney’s attendance or representation at the small claims trial,

(b)  collection activities after a judgment or

(c)  any services relating to post-judgment actions.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_F_565 (202303)

 

Landlord Dispute with Tenant:

This benefit covers You where You are a landlord, but where Your regular business or livelihood is that other than a landlord, for matters involving:

(a)  evictions,

(b)  leases, or

(c)  disputes

with a residential tenant. The service includes advice and representation if a lawsuit is filed up to the maximum shown on the Schedule.

This benefit does not include representation for a tenant in disputes with other tenants or for a tenant acting in their capacity as sublessee or sublessor. If a lawsuit is required in order for the landlord to recover their damages, then representation will be provided up to the maximum shown in the Schedule and You will be responsible for paying all fees for any additional services required.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_F_580 (202303)

 

Security Deposit Dispute with Tenant:

This benefit covers You where You are a landlord, but where Your regular business or livelihood is that other than a landlord, in:

(a)  defending against the recovery of a security deposit from Your residential tenant for any residence owned and leased by You;

(b)  reviewing the lease and other relevant documents; and

(c)  preparing a letter to the tenant specifying what part of the deposit, if any, will not be returned.

It also covers assisting You in:

(a)  defending a small claims action;

(b)  helping prepare documents;

(c)  advising on evidence, documentation and witnesses; and

(d)  preparing You for the small claims trial.

The service does not include:

(a)  the attorney’s attendance or representation at the small claims trial,

(b)  collection activities after a judgment or

(c)  any services relating to post-judgment actions.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_F_581 (202303)

 

Construction Defect Dispute:

The services of an attorney in a dispute relating to a defect or damage caused by the construction of Your new Primary Residence, purchased within the past five (5) years up to the maximum shown in the Schedule.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_F_591 (202303)

 

Neighbor Dispute:

The services of an attorney in a dispute relating to Your Neighbor up to the maximum shown in the Schedule. For a definition of Neighbor, please see the Definitions section. Advice and/or preparation and assistance for a dispute filed in court is covered, although representation in small claims court is not covered.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_F_592 (202303)

 

Noise Reduction Dispute:

The services of an attorney in a dispute relating to Your enjoyment of Your residence, where any activity related to noise affecting Your enjoyment of Your home is prohibited by:

(a)  federal,

(b)  state or

(c)  local law,

up to the maximum shown in the Schedule. Advice and/or preparation and assistance for a dispute filed in court is also covered, although representation in small claims court is not covered.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_F_593 (202303)

 

Boundary or Title Dispute:

Services needed to negotiate and/or litigate matters arising from boundary or Real Property title disputes involving:

(a)  Your Primary Residence or secondary or vacation residence and

(b)  where coverage is not available under Your homeowner or title insurance policies.

This benefit includes filing to remove a mechanic’s lien.

This benefit does not include boundary or title issues related to business assets or property.

This benefit does not include boundary or title issues arising from the assertion of Eminent Domain.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_F_594 (202303)

 

Zoning Application:

Services needed to negotiate and/or litigate the change of zoning or variance for Your Primary Residence or secondary or vacation residence. This benefit applies to You as a named plaintiff or defendant.

This benefit includes:

(a)  research and review of the law,

(b)  surveys,

(c)  advising You,

(d)  preparing applications, and

(e)  preparing for and attending the hearing.

This benefit does not include:

(a) zoning or

(b) variance issues

related to business assets or property.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_F_595 (202303)

 

Real Estate Dispute:

The services of an attorney for Your representation as a plaintiff or defendant in a dispute regarding contracts or obligations for the:

(a)  construction,

(b)  purchase, or

(c)  sale

of Your Primary Residence.

This benefit does not include disputes regarding contracts or obligations for the:

(a)  purchase or

(b)  sale of

unimproved land.

This benefit does not include:

(a)  the review or preparation of real estate construction contracts or closing documents, or

(b)  attendance by Your attorney at closing.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_F_596 (202303)

 

Financial Matters

 

Debt Collection Defense:

The defense of any dispute involving personal (non-business related) debt. This benefit includes:

(a)  correspondence,

(b)  negotiating with creditors to arrange a repayment schedule,

(c)  assistance in limiting harassment by bill collectors, and

(d)  negotiating settlement after a complaint is filed.

This service does not include:

(a)  defense against execution of a court-ordered judgment or

(b)  efforts to vacate or set aside a judgment.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_G_600/620 (202303)

 

Garnishment Defense:

The defense of any dispute involving wage or earnings garnishment to collect on a court-ordered judgment related to personal (non-business related) goods or services. This benefit includes:

(a)  correspondence,

(b)  negotiating with the court or opposing party to arrange a repayment schedule,

(c)  assistance in limiting harassment by bill collectors,

(d)  negotiating settlement after a complaint is filed, and

(e)  representation at trial, if necessary.

This service does not include efforts to vacate or set aside a judgment.

This service does not include:

(a)  counter, cross or third-party claims;

(b)  bankruptcy;

(c)  any action arising out of family law matters, including support and post-decree matters; or

(d)  any matter where the creditor is affiliated with the Policyholder.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_G_621 (202303)

 

Bankruptcy:

Representation on behalf of the Member for personal (non-business related) bankruptcy protection under Chapter 7 or 13 of the Internal Revenue Code.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_G_630 (202303)

 

Foreclosure:

Defense of the Member in an action to foreclose on Your Primary Residence.

This benefit is limited to one use(s) per year.

This benefit applies to the Member/Covered Spouse only.

GRLE_06B_CS_G_640 (202303)

 

Tax Audit:

Includes the services of an attorney (but not accounting services) during a personal (non-business related) tax audit required by federal and state tax authorities and negotiations relating to it.

This benefit does not include:

(a)  defense against criminal charges nor

(b)  the defense of civil tax litigation

in any tax court.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_G_650 (202303)

 

Tax Defense:

The defense of any dispute involving the collection of personal (non-business related) debt by a state or federal tax agency. This benefit includes:

(a)  correspondence,

(b)  negotiating with the creditor tax agency to arrange a repayment schedule,

(c)  assistance in limiting harassment by bill collectors,

(d)  negotiating settlement after a complaint is filed, and

(e)  representation at trial, if necessary.

This service does not include:

(a)  defense against execution of a court-ordered judgment or

(b)  efforts to vacate or set aside a judgment.

This service does not include:

(a)  counter, cross or third-party claims;

(b)  bankruptcy;

(c)  any action arising out of family law matters, including support and post-decree matters; or

(d)  any matter where the creditor is affiliated with the Policyholder.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_G_651 (202303)

 

 

 

 

Student Loan Refinancing/Collection Defense:

The services of an attorney up to the maximum shown in the Schedule for a student loan refinancing or collection dispute proceeding. This benefit includes:

(a)  negotiation with creditors for a repayment schedule and to limit creditor harassment, and

(b)  representation in defense of any action for

(1)  personal debt collection,

(2)  tax agency debt collection,

(3)  foreclosure,

(4)  repossession or

(5)  garnishment,

all related to one or more school loans up to and including trial if necessary.

This benefit does not include:

(a)  vacating a judgment;

(b)  counter, cross or third-party claims;

(c)  bankruptcy, any action arising out of family law matters, including support and post decree issues; or

(d)  any matter where the creditor is affiliated with the sponsor or employer.

This benefit is limited to one use(s) per year. This service covers the Member only, not a Covered Family Member, and/or Covered Family Member when there is an issue regarding a student loan in the name of the Member and/or Covered Family Member.

GRLE_06B_CS_G_625 (202303)

 

Repossession Defense:

The defense of any dispute involving the repossession of personal (non-business related) property by a private (non-governmental) party. This benefit includes:

(a)  correspondence,

(b)  negotiating with the opposing party to arrange a repayment schedule,

(c)  assistance in limiting harassment by bill or property repossession collectors,

(d)  negotiating settlement after a complaint is filed, and

(e)  representation at trial, if necessary.

This service does not include:

(a)  defense against execution of a court-ordered judgment or

(b)  efforts to vacate or set aside a judgment.

This service does not include: counter, cross or third-party claims; bankruptcy; any action arising out of family law matters, including support and post-decree matters; or any matter where the creditor is affiliated with the Policyholder. This benefit is limited to one use(s) per year.

GRLE_06B_CS_G_660 (202303)

 

Family Matters

 

Separation, Divorce, Civil Annulment:

Legal representation of You for up to the maximum shown on the Schedule in an uncontested separation or civil annulment; consent or default divorce, uncontested divorce or Contested Divorce. An uncontested separation, divorce or civil annulment does not involve significant disputed issues and the parties resolve any issues prior to any court supervised proceeding. A consent or default divorce does not involve any disputed issues and the opposing party is not represented by counsel.

The benefit for uncontested matters does not provide any coverage of an attorney’s fee for: (a) services in excess of the maximum shown on the Schedule; the Member must pay the attorney’s fee for services in excess of the maximum; or (b) contested matters in which case the Member must pay the attorney’s fee for services, unless the coverage includes contested matters and the benefit shall be in accordance with the Schedule . A contested separation, divorce or civil annulment requires:

(a)  more than 5 hours of attorney time

This benefit is limited to one use(s) per year (representation seeking or defending against interim order shall constitute a separate use). This benefit applies to the Member and Covered Family Members only for actions not involving the Member as an opposing party.

GRLE_06B_CS_H_710/720/730 (202303)

Post-Divorce Proceedings:

Legal representation of You for up to the maximum listed on the Schedule in a contested or uncontested post-divorce proceeding. An uncontested post-divorce proceeding does not involve:

(a)  significant disputed issues and

(b)  the parties resolve any issues prior to any court supervised proceeding. The benefit for uncontested matters does not provide any coverage of an attorney’s fee for: (a) services in excess of the maximum listed on the Schedule; You must pay the attorney’s fee for services in excess of the maximum; (b) contested matters in which case You must pay the attorney’s fee for services, unless the coverage includes contested matters and the benefit shall be in accordance with the Schedule.

A contested post-divorce proceeding requires:

(a)  more than 5 hours of attorney time,

(b)  involves disputed issues and requires that

(c)  both parties be represented by an attorney.

This benefit includes custody, support, and alimony proceedings.

This benefit is limited to one use(s) per year. This benefit applies to the Member and Covered Spouse only for actions not involving the Member as an opposing party.

GRLE_06B_CS_H_733 (202303)

 

Prenuptial Agreement:

This service covers the preparation of an agreement by You and Your fiancé/partner prior to Your marriage or legal union (where allowed by law), outlining how property is to be divided in the event of:

(a) separation,

(b) divorce or

(c) death of a spouse.

Representation is provided only to You. The fiancé/partner must have separate counsel or must waive representation.

This benefit is limited to one use(s) per year.

This benefit applies to the Member only.

GRLE_06B_CS_H_705 (202303)

 

Name Change:

Services required to accomplish a legal name change for You/Covered Family Member.

This benefit is limited to one use(s) per year per Member/Covered Family Member.

GRLE_06B_CS_H_740 (202303)

 

Surrogacy Representation:

Legal representation up to the maximum shown in the Schedule in a surrogacy or artificial conception where You/Covered Spouse are the intended parent, subject to state law. This service can be used for:

(a)  consultation,

(b)  contract preparation and negotiation,

(c)  representation in dispute resolution and

(d)  court proceedings required to establish parental rights.

This benefit does not include:

(a)  representation for the surrogate mother,

(b)  donor or any party other than You/Covered Spouse.

This benefit does not apply:

(a)  where state laws do not address surrogacy or

(b)  where surrogacy is not legal.

This benefit is limited to one use(s) per year.

This benefit applies to the Member/Covered Spouse only.

GRLE_06B_CS_H_776 (202303)

 

 

 

Guardianship/Conservatorship:

Services required to establish You/Covered Family Member as the guardian(s) or conservator(s) of a family member of either You or Covered Spouse another. This benefit does not include fees for a court-appointed attorney for the child/conservatee.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_H_750 (202303)

 

Government Agency/Stepparent Adoption:

Legal representation up to the maximum shown in the Schedule in a:

(a)  governmental agency or

(b)  stepparent adoption.

An uncontested adoption does not involve significant disputed issues.

This benefit does not include: (a) contested termination of parental rights; (b) fees for a court-appointed attorney for the child; or (c) adoptions(s) made through any agency other than a governmental agency.

A contested adoption requires:

(a)  more than 5 hours of attorney time and

(b)  involves disputed issues.

If the amount of an attorney’s time for uncontested adoption exceeds the maximum shown in the Schedule, or if the adoption becomes contested, then coverage will terminate and You will be responsible for any additional legal fees.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_H_760/770 (202303)

 

Non-Government Agency Adoption:

Legal representation up to the maximum shown in the Schedule in an uncontested agency (non-government) adoption. An uncontested adoption does not involve significant disputed issues. This benefit does not include: (a) contested termination of parental rights; (b) fees for a court-appointed attorney for the child; or (c) adoptions(s) made through a governmental agency. A contested adoption requires more than 5 hours of attorney time and involves disputed issues. If the amount of an attorney’s time for uncontested adoption exceeds the maximum shown in the Schedule, or if the adoption becomes contested, coverage will terminate and You will be responsible for any additional legal fees.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_H_771 (202303)

 

Uncontested Private Adoption:

Legal representation up to the maximum shown in the Schedule in an uncontested private adoption not involving an agency. An uncontested adoption does not involve significant disputed issues. This benefit does not include: (a) contested termination of parental rights; (b) fees for a court-appointed attorney for the child; or (c) representation of any party other than the adopting parent. A contested adoption requires more than 5 hours of attorney time and involves disputed issues. If the amount of an attorney’s time for uncontested adoption exceeds the maximum shown in the Schedule, or if the adoption becomes contested, coverage will terminate, and You will be responsible for any additional legal fees.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_H_772 (202303)

 

International Adoption:

Legal representation up to the maximum shown in the Schedule in an international adoption. This benefit does not include: (a) contested termination of parental rights; (b) fees for a court-appointed attorney for the child; or (c) immigration services for the child. If the amount of an attorney’s time for exceeds the maximum shown in the Schedule, then coverage will terminate and You will be responsible for any additional legal fees.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_H_775 (202303)

 

Child Custody/Support Proceeding Involving Never-Married Parents:

Legal representation up to the maximum shown in the Schedule in a child custody/support proceeding. This service covers You only and/or Covered Family Member, when there is an issue of child custody/support of a child parented by a person with You/Covered Family Member, but never married to You/Covered Family Member.

This service covers:

(a)  representation to obtain a support order, including all required paperwork and

(b)  attendance at all court appearances.

The service does not include:

(a)  representation in suits for damages,

(b)  defense of any action,

(c)  representation for the opposing parent, or

(d)  any paternity proceeding.

If the amount of an attorney’s time for an uncontested or contested child custody/support proceeding exceeds the maximum shown in the Schedule, then coverage will terminate and You will be responsible for any additional legal fees.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_H_731 (202303)

 

Protection from Domestic Violence:

Services needed to assist You in obtaining a protective order arising from a domestic violence or abuse matter, including:

(a)  all required paperwork and

(b)  attendance at all court appearances.

This benefit does not include:

(a)  representation in suits for damages,

(b)  defense of any action, or

(c)  representation of the offender.

This benefit is limited to one use(s) per year.

This benefit applies to the Member only.

GRLE_06B_CS_H_746 (202303)

 

Juvenile Court Proceeding:

Services related to the representation of the dependent child of You/Covered Family Member in any juvenile court proceeding, provided the child’s interest is not in conflict with Your and/or Covered Family Member’s interest. This benefit does not cover any matter that falls outside the jurisdiction of juvenile court or any matter that may be considered a felony.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_H_780 (202303)

 

School Administrative Proceeding:

Services needed for a dependent child of You/Covered Family Member for:

(a)  consultations, and review or

(b)  help with preparation of documents

prior to the representation of the dependent child in any school administrative proceeding (not including expulsion), provided the child’s interest is not in conflict with Your and/or Covered Family Member’s interest.

This benefit does not cover any matter that falls outside the jurisdiction of the school in which the child is officially enrolled. This benefit does not contemplate any attendance or representation by the attorney at or prior to any administrative hearing or appearance.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_H_782 (202303)

 

 

 

 

Immigration Assistance:

This service covers:

(a)  advice and consultation,

(b)  preparation of affidavits and powers of attorney,

(c)  review of any immigration documents, and

(d)  helping You prepare for hearings.

 This benefit also extends to Your Covered Family Members and non-covered family members who are attempting to become US citizens in the manner prescribed by law.

This benefit is limited to proceedings involving one covered immigration applicant(s) per year.

GRLE_06B_CS_H_790 (202303)

 

Parental Responsibility Matters:

Representation of You/Covered Spouse in juvenile court proceedings (except those involving traffic matters) where the State has brought an action against You/Covered Spouse relating to their parental responsibilities for a Covered Family Member.

This benefit is limited to one use(s) per year.

This benefit applies to the Member/Covered Spouse only.

GRLE_06B_CS_H_786 (202303)

 

Civil Matters

 

Civil Litigation Defense:

Services related to the representation of a Member who is a named defendant in a filed civil lawsuit (non-business related), up to and including the trial thereof. This benefit does not include: (a) any debt collection or family law matters; (b) lawsuits normally handled on a contingent fee basis; or (c) matters for which You have or are required by law to have insurance

This benefit is limited to one use(s) per year.

GRLE_06B_CS_I_800 (202303)

 

Incompetency Defense:

Services related to the representation of a Member in the defense of any incompetency action, including court hearings when there is a proceeding to find You incompetent.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_I_820 (202303)

 

Administrative Hearing Representation:

Services needed to defend You from civil proceedings before a:

(a)  municipal,

(b)  county,

(c)  state, or

(d)  federal

administrative board, agency or commission. It includes the hearing before an administrative board or agency regarding an adverse governmental action. It does not apply where services are available or are being provided by virtue of an insurance policy. It does not include family law matters, post judgment matters or litigation of a job-related incident.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_I_830 (202303)

 

Mediation:

The services of an attorney for representation at a court-required mediation. This benefit does not include the cost of the mediator’s services.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_I_850 (202303)

 

 

 

Criminal Defense

 

Misdemeanor Defense:

Defense of You in connection with criminal misdemeanor charges (not associated with any felony charge

This benefit is limited to one use(s) per year.

GRLE_06B_CS_J_920 (202303)

 

DUI/DWI Defense:

Defense of You in connection with: Driving Under the Influence (DUI) or Driving While Intoxicated (DWI) violations/citations misdemeanor charges (not associated with any felony charge). This benefit does not include employment related DUI/DWI charges. This benefit does not include misdemeanors relating to a commercial driver’s license. This benefit does not include adjustments to probation or parole.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_J_923 (202303)

 

Traffic and Administrative Matters

 

Traffic Ticket:

Services related to the representation of the Member in defense of any traffic ticket except driving under influence or vehicular homicide, including:

(a)  court hearings,

(b)  negotiation with the prosecutor,

(c)  trial, and

(d)  counseling and preparing You for self-representation at any hearings if chosen.

This benefit does not cover violations related to a commercial driver’s license.

This benefit is limited to one use(s) per year.

This benefit applies to the Member only.

GRLE_06B_CS_K_810 (202303)

 

Serious Traffic Matter:

Services related to the representation of a Member who is:

(a)  charged by governing authorities with moving traffic violation(s) and

(b)  conviction could result in suspension or revocation of a state-issued license permitting a person to drive a motor vehicle.

This benefit does not cover violations related to a commercial driver’s license.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_K_900 (202303)

 

Administrative Proceeding:

Services related to the representation of a Member in an administrative proceeding relating to the:

(a)  suspension or

(b)  revocation

of driving privileges.

This benefit does not cover suspension or revocation of a commercial driver’s license.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_K_910 (202303)

 

Habeas Corpus Proceeding:

Services related to the representation in a Habeas Corpus proceeding.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_K_922 (202303)

 

 

 

Restraining Order Assistance:

Services needed to obtain a temporary restraining order during regular court hours. This benefit includes:

(a)  consultations,

(b)  review or

(c)  preparation of documents.

This benefit applies only to You and/or Covered Family Members for actions not involving You or other Covered Family Members as an opposing party.

This benefit is limited to one use(s) per year.

GRLE_06B_CS_K_926 (202303)

FINANCIAL ADVISOR

 

Coverage includes a financial counseling Service for Member, and Covered Family Members.

 

Financial Helpline

Consultation with legal or financial professionals by toll-free telephone during normal business hours. Calls can relate to investment strategies, debt matters, budgeting or any personal financial planning question.

 

 

IDENTITY THEFT PREVENTION/RECOVERY ASSISTANCE

 

Coverage includes a basic Identity Theft HelpLine Service as well as a comprehensive Online Identity Theft Prevention and Assistance Service for Member, and Covered Family Members..

 

Advice and Consultation

Telephone consultations (10 per year) with a Trained Identity Theft Recovery Specialist.

 

Additional Benefits

  1. Personal Recovery Kit – designed to walk a victim of identity theft step-by-step through the process of recovery (designed to be utilized in conjunction with the consultations with the Recovery Specialist).

 

  1. Recovery Letter preparation by plan attorney – a plan attorney will draft the simple affidavits to submit to specific agencies and organizations needed to establish the theft of your identity and prevent further loss of your identity and credit rating.

 

  1. Review of necessary recovery legal documents (up to 6pages each).

 

 

 

OBTAINING BENEFITS

 

Claim for Benefits

 

1.   Members should call the Member Service Center to confirm the potentially applicable benefit(s) prior to consulting with any attorney. The Member/Covered Family Member must provide all information requested with respect to the circumstances of an insured event or service provided. The Member Service Center will assign a Participating Attorney to provide services relative to the matter. Failure to notify the Member Service Center within thirty (30) days following consultation with an attorney may result in a denial of benefits.  The claim will not be denied if:

a. it can be shown that it was not possible within reason to submit notice within the 30-day period; and
b. it is further shown that notice was given as soon as reasonably possible.
 

 

2.   To confirm coverage for matters to which Managed Case Rules apply reference Managed Case Rules in the Schedule.

 

3.   You must remain enrolled and continue to pay premium hereunder for services to be requested.

 

4.   Upon completion of a Covered Service, You/Covered Family Member may be required by the Participating Attorney to sign a confirmation of completion. Failure to sign the confirmation may result in denial of the claim and You/Covered Family Member ill be responsible for all legal fees.

 

5.   If You/Covered Family Member pay for pre-authorized services provided by a Non-Participating Attorney, You must submit:

(a)  a reimbursement form (provided by Member Service Center) accompanied by an original itemized bill,

(b)  proof of payment and

(c)  supporting documentation sufficient to demonstrate the work completed in the matter within sixty (60) days after incurring the legal fees. Benefits provided are subject to the maximum as shown in the Schedule.

6.   Payment by Us for Covered Services does not preclude the attorney (whether Participating or Non-Participating) from seeking and recovering attorney’s fees from an opposing party, where authorized by:

(a)  law,

(b)  court rule, or

(c)  contract,

at the attorney’s customary or prevailing rate. If You/Covered Family Member receive reimbursement of attorney’s fees, then You/Covered Family Member agree to reimburse Us for payments issued.

 

Disputes Between Members or Covered Family Members

 

In the event that You and Your Covered Family Member(s) are involved as adversaries in a dispute that is a Covered Service, only You will be covered.

 

If two or more Covered Family Members are involved in a dispute that is otherwise covered, no coverage will be provided.

 

If two or more Members are involved as adversaries in a dispute that is a Covered Service, separate coverage for each Member will be provided.

 

GRLE_07B_OB (202109)

 

EXCLUSIONS

 

The following benefits are excluded:

 

(a) Appellate court proceedings.

 

(b) Class actions.

 

(c) Interventions.

 

(d) Malpractice proceedings.

 

(e) Actions in which punitive damages are being sought.

 

(f) Derivative actions and amicus curiae filings.

 

(g) The preparation and filing of:

(1) individual, partnership or estate tax returns;

(2) appellate or administrative proceedings related to tax returns;

(3) litigation before the U.S. Tax Court, U.S. Court of Claims or any other federal, state or other courts with respect to tax matters.

 

(h) Matters relating to: securities, trademark or patent matters; business or commercial interests, including, but not limited to the following:

(1) professional, partnership and/or corporate matters;

(2) matters arising out of Your/Covered Family Member’s role as an officer or director of an organization;

(3) matters involving the law or laws of jurisdictions other than the United States and its territories  except as specifically described under Covered Services;

(4) any matters involving a government (domestic or foreign) entity or agency except as specifically described under Covered Services;

(5) farm related issues;

(6)  matters involving commercial or rental property transactions, including the purchase, sale or lease of investment or income-producing property. A multi-family residence, whether or not used by You/Covered Family Member as their Primary Residence, is deemed an investment or income-producing property.

 

(i) Legal services that are fully paid for or provided at no cost by any governmental agency, organization or insurance company.

 

(j) Matters that the attorney deems frivolous, spurious, harassing, or unethical or otherwise prohibited by the Model Rules of Professional Conduct of the state in which the attorney is licensed.

(k) Costs associated with covered legal services. This includes but not limited to the following:

(1) all fines,

(2) court costs,

(3) penalties,

(4) sanctions,

(5) expert witness fees,

(6) bonds,

(7) bail bonds,

(8) attorney fees awarded as part of a judgment,

(9) exhibits,

(10) deposition costs,

(11) filing fees,

(12) transcripts,

(13) postage,

(14) telephone,

(15) photocopying,

(16) recording fees,

(17) messengers,

(18) judgments,

(19) jury fees,

(20)court reporter fees,

(21) investigative costs,

(22) mediator or arbitrator fees.

This also includes and all other incidental and out-of-pocket legal and litigation costs.

 

(l) Any services on behalf of a Covered Family Member against the interests of the Member.

 

(m) Any employment-related matter. This includes, but is not limited to the following:

(1) any dispute involving:

  • Your employer or its affiliates,
  • their officers or directors,
  • Your employee benefit plans,
  • credit unions,
  • programs or arrangements sponsored by an employer, or

(2) (cases involving

  • workers’ compensation,
  • unemployment compensation,
  • sex harassment, and
  • age discrimination.

 

(n) Any dispute or proceeding against the following persons or entities, their officers, directors, employees, or agents:

(1) any person or entity involved in the sale, marketing, administration or other processes related to the Policy;

(2) Legal Plan Administrator or its subsidiaries;

(3) Claims Administrator or its subsidiaries;

(4) Policyholder;

(5) Your employer;

(6)Virginia Surety Company, Inc. and it’s parents, subsidiaries or any affiliated or successor company, plan underwriter or reinsurer;

(7) or

(8) any Participating and/or Non-Participating Attorney, if the dispute or proceeding pertains to services provided under the Policy or to any services rendered by any Participating or Non-Participating attorney in any legal matter.

 

(0) Except for consultation, the Policy will not provide benefits in connection with pre-existing matters. Pre-existing matters include any matter where You/Covered Family Member are on notice

(1) as to a pending legal dispute or

(2) has previously contacted an attorney, except when prior coverage under another Legal Plan provided by the Policyholder can be demonstrated.

 

(p) The Policy does not allow benefits listed under the Covered Services section to be combined for one legal matter.

 

(q) Where there are specific hours or dollar amounts provided in the Policy, or where a maximum is set under the Managed Case Rules, You will be responsible for all attorney fees incurred which exceed the maximum. Additional exclusions related to each benefit are included in the Covered Services.

 

GRLE_08B_EXCL (202109)

 

 

GENERAL PROVISIONS

 

Attorney-Client Relationship

 

All attorneys are subject to the authority of the state Supreme Court and the state bar association of the state(s) where they are licensed to practice. You/Covered Family Member have the unrestricted right to choose an attorney. Your/Covered Family Member’s relationship with an attorney is privileged and strictly confidential. We will not interfere in:

(a) the attorney-client relationship or

(b) in the attorney’s independent exercise of their professional judgment.

Participating Attorneys are not certified specialists. Participating Attorneys are not agents or employees of either the Legal Plan Administrator or Us.

 

You/Covered Family Member shall authorize the Participating Attorney to provide the Legal Plan Administrator with:

(a) information and

(b) supporting documentation

on the number and type of services provided.

 

By using legal services benefits that are provided under the Policy, You/Covered Family Member agree that neither:

(a) We,

(b) nor the Policyholder,

(c) nor any other person

involved in the marketing or administration of the Policy, shall have any liability for the:

(a) acts,

(b) errors or omissions

of an attorney providing services, in whole or in part.

 

Non-Participating Attorney Services

 

If the Member/Covered Family Member already has an attorney, they may prefer to use them as a Non-Participating Attorney. To do so, You must first contact the Member Service Center and notify the representative of Your intention to use a Non-Participating Attorney for a Covered Service. The Member Service Center will send You a claim form which must be completed and returned in order to request reimbursement. Your reimbursement will be based on the reimbursement schedule shown under the Non-Participating Attorney column of the Schedule. If a Member/Covered Family Member has a Non-Participating Attorney they would prefer to work with, the Legal Plan Administrator may elect to offer to negotiate with the attorney on their behalf, but cannot guarantee the Non-Participating Attorney will accept the Plan Discounted Rate.

 

Subrogation and Coordination of Benefits

 

All benefits will be subject to subrogation and coordination of benefit rules. For the purpose of subrogation, We may require You/Covered Family Member to assign all rights of recovery of legal fees to the extent that payment is made by Us. If an assignment is sought, You/Covered Family Member must cooperate in providing the assignment.

 

Legal Terminology

 

You may call the Member Service Center to obtain a definition or explanation of any term used herein.

 

Coverage Territory

 

The coverage territory includes the United States and United States territories.

 

Premium Refund Provision

 

In the event that:

(a) the premium mode is other than monthly and

(b) the Group Policy is terminated or

(c) the Member elects to terminate the coverage,

a pro-rata premium refund will be made in accordance with the insurance laws of the Policyholder’s state.

 

Secondary Coverage

 

If You/Covered Family Member are entitled to receive legal services or reimbursement for legal services from any other person or organization, the coverage available under the Policy would be considered excess as defined in the National Association of Insurance Commissioners Model Coordination of Benefits Provisions.

 

Termination and Cancellation of Coverage

 

Coverage provided shall terminate upon the first of the following to occur:

 

(a) Cancellation or termination of the Group Policy;

(b) If applicable, the Member fails to re-enroll;

(c) The Member is no longer associated with Policyholder; or

(d) The Member fails to remit premium when due, subject to the statutory grace period.

 

Coverage provided to a Covered Family Member of a Member shall terminate upon the first of the following to occur:

(a) The Member’s coverage is cancelled or terminated; or

(b) The time family member ceases to qualify as a Covered Family Member as defined in the Definitions section.

 

Coverage provided to an Eligible Parent of a Member shall terminate upon the first of the following to occur:

(a) The Member’s coverage is cancelled or terminated; or

(b) The time family member ceases to qualify as an Eligible Parent as defined in the Definitions section.

 

When coverage for a Member/Covered Family Member terminates and a matter is unresolved when coverage terminated, then any further legal work between said Member/Covered Family Member and the Participating Attorney shall be outside the scope and coverage of the Policy. The Participating Attorney shall not be obligated to provide any benefits under the Policy and any further legal services shall be based upon an independent and separate fee agreement entered into, if at all, between the former Member/Covered Family Member and the attorney. If such an agreement is not entered into, then the Participating Attorney may withdraw from any further representation in accordance with applicable law and State Bar standards.

 

Illegal Activity, Misrepresentation and Fraud

 

We will not provide coverage if You/Covered Family Member have:

(a) intentionally concealed or misrepresented any material fact or circumstances or

(b) been involved in any illegal activity related to the Policy or claim.

We will not provide coverage if doing so would be in violation of any United States economic or trade sanction.

 

Portability

 

You may continue this insurance by electing the option of portability when You no longer qualify as:

an employee of the Policyholder or

a Member of the group

to which the Group Policy is issued.

You must apply for portability within sixty (60) days of this disqualifying event and make arrangements for premium payment. Portability coverage will take effect, subject to payment of the initial premium, as of the date Your coverage under the Group Policy terminates. Credit will be given for any applicable Waiting Period based upon the number of months coverage was in force for You under the Group Policy.

 

Waiver of Premium

 

Upon the death of the Member, coverage for the surviving Covered Family Members continues for the remainder of the current Group Policy term. We waive further premium payments during this time.

 

Upon You being called to active duty for a period of more than thirty (30) consecutive days for the purposes of:

(a) military service or

(b) responding to a declared national emergency,

coverage for the Covered Family Members will continue, without the payment of premium, for:

(a) the length of Your absence and

(b) for so long as You remain eligible for benefits through the Policyholder.

 

Conformed to Statute

 

Any terms herein that conflict with the statutes of the jurisdiction where issued are amended to conform to the statutes.

 

Assignment of Benefits

 

The benefits provided herein are not assignable.

 

GRLE_09B_GENP_CERT (202303)

 

Network

About the Network of Attorneys
When going in for surgery, you don’t want a surgeon that has a poor track record or only a couple years experience. We feel that a legal need is just as important.
 
Help Focus Infrastructure
When it comes to finding an attorney, an employee can waste days looking for the right one, even with a legal plan. Our process has a Help Focus Infrastructure. We focus on our relationships with our Providers to help us help your employees, faster. Our Attorney Match Technology and dialogue with attorneys and members ensures the right help the first time. Matching an employee to the right help expedites solutions while saving time and stress.
 
Standards and Qualifications
The credentialing standards that we utilize to vet our providers is the most stringent in the country. We focus on years of experience, as well as insurance and discipline, as well as penalty of perjury submissions with extensive back ground checks.
 
Under the Provider Network, your employees will receive legal help from professionals with many of these service characteristics:
  • Experience in the Legal Matter Needed
  • Quality Time Spent in Consultations
  • Years of Legal Training and Experience
  • Up-to-date Legal Training Each Year
  • Lawyers Who are Service-Oriented
  • Lawyers Who Have a Solid Local Reputation in their Communities
  • Exceptional Backgrounds
  • Years of Courtroom and Trial Experience
Provider Standards of Care
The Network Provider shall strive to provide the highest quality of legal representation and service to Plan Members.
 
Plan Providers agree to the following:
  • To comply at all times with the Rules of Civil Procedure and Criminal Procedure and the Rules of Professional Conduct applicable to the jurisdiction.
  • To return member's calls promptly, within one business day, and communicate with members such that a member and the member's family do not voice substantiated concerns over promptness or frequency of your or your firm's communication.
  • To not enter continuances, adjournments, or the like without the member's comfort and consent.
  • To not arrange for substitutions or stand-ins unless the member has been previously advised and that the member understands that you remain responsible for the case and to contact you if there is any concern or if proceedings do not go as planned.
  • To always respect a member, their needs and family.
  • To maintain a professional office, in staffing and appearance.
  • To fully explain yourself such that a member has an understanding for the reasons behind your recommendations and suggestions, even if a member may not hire your firm.
  • To not complete any additional work that will result in a fee to the member, where not covered by the member's plan, until a fee arrangement is fully understood by the member and there is a written agreement.
  • To help each member individually and ensure that everything you do is in the interest of the member.
  • To notify LegalEASE if there is or may be the possibility of a conflict of interest or violation of ethical codes.
  • To notify LegalEASE if there may be a misunderstanding or potential service issue where there may be a complaint without breaking any client confidences.
  • To direct any grievances or concerns, such as process procedure or billing, to Legal Access and not a member.
  • To not refer any member to another attorney without the knowledge and consent of Legal Access if you cannot assist.
  • To take responsibility and uphold the highest standards of customer service delivered by any and all firm staff or employees that have interaction with members.
  • To communicate and cooperate with LegalEASE on any concern, inquiry or issue and return any communication from Legal Access within one business day.

 

About

We are here to serve you...

 

We believe people deserve to have a sense of safety and security, a peace of mind, when it comes to being protected in legal matters that they may not be the experts in. To have access to legal professionals that can ease and solve their legal burdens. We are here to serve you.

 

How we do it is by providing an in-depth pool of resources to accommodate all your legal needs. Legal Access and LegalEASE have broad experiences with employees in small, medium and large companies in the public and private sectors, local, state and federal government offices, unions, employee assistance plans, work-life companies, and organizations, when it comes to solving your legal matters.

 

What we do is provide value by creating unparalleled access to a network of skilled attorneys to cover your legal needs with options in convenient plans. We are a diversified employee benefits company engaged in administration, network development, technology management and insurance, based in Houston, Texas. Since 1971, we have grown from five attorneys in Los Angeles providing services to a modest amount of companies into a company with the strongest attorney network across America. We provide assistance to members over half of a million times each year throughout the United States and the world.

 

Legal Access Companies consists of several companies and brands to best meet customer needs, including but not limited to: Legal Plans USA, Legal Access Plans, LegalEASE, and LAMG. Legal Access Plans has a wide array of products across several market segements, including worksite, employee assistance and worklife. LegalEASE is the group's primary insurance brand and focuses primarily in the worksite market. LegalEASE products are underwritten and presented by Virginia Surety Company, part of the Warranty Group.