This week Legal Access and LegalEASE celebrate Customer Service Week. We strive to always provide our customers with the best experience possible. We are taking a little extra time this week to focus on the theory that all our team members have the opprotunity to positively affect our customers.

Customer service has many meanings anddefinitions. The end result should always be about the customer, their satisfaction, and what value we have offered them. We view all our team members as Customer Service representatives in some way or another. Below are some ways that we continue to make our customers' experience positive, helpful and life changing.

1. We have a positive, polite, caring and friendly attitude.

2. We have the knowledge and ability to provide quality service by satisfying the customers’ needs.

3. We know the process of delivering first rate benefits and treating customers fairly and professionally.

4. We understand that all communication can create a good or bad impression.

5. We know now that with what we do, we have the power to change someone's life in a positive manner.

Happy Customer Service Week to all!