Schedule of Benefits
Advice and Consultation	LegalEASE Plan Coverage Participating Attorney	LegalEASE Plan Coverage Non-Participating Attorney
Telephone Advice	Covered	Not Applicable
Office Consultation	Covered	Not Applicable
Review of Simple Documents	Covered	Not Applicable
Simple Dispute Resolution Correspondence	Covered	Not Applicable
Financial Advisor	LegalEASE Plan Coverage Participating Attorney	LegalEASE Plan Coverage Non-Participating Attorney
Financial Helpline	Covered	Not Applicable
Online Self Service Document Center	LegalEASE Plan Coverage Participating Attorney	LegalEASE Plan Coverage Non-Participating Attorney
Consumer Documents	Covered	Not Applicable
Estate Planning Documents	Covered	Not Applicable
Identity Theft Prevention/Recovery Assistance	LegalEASE Plan Coverage Participating Attorney	LegalEASE Plan Coverage Non-Participating Attorney
Advice and Consultation	Covered	Not Applicable
Miscellaneous Services	LegalEASE Plan Coverage Participating Attorney	LegalEASE Plan Coverage Non-Participating Attorney
Covered Miscellaneous Hours	Covered up to 10 hours with remainder at 25% discount	$595
Discounted Hourly Rate	25% Discount on Attorney's Hourly Rates	Not Applicable
Consumer Matters	LegalEASE Plan Coverage Participating Attorney	LegalEASE Plan Coverage Non-Participating Attorney
Document Preparation: Simple Deed Promissory Note Consumer Dispute Correspondence Installment Sales Agreement Simple Affidavit General Power of Attorney: Member & Family Member Lease Agreement - Tenant only Time Share Agreement	Covered	$65 $55 $55 $55 $55 $55 $65
Consumer Fraud Litigation	Covered	$850
Small Claims Court Reprsentation	Covered	$850
Construction/Renovation/Home Repair Dispute	Covered	$895
First-time Vehicle Buyer	Covered	$300
Vehicle Repair and Lemon Law Litigation	Covered	$300
Personal Property Protection	Covered	$300
Identity Theft Defense	Covered	$850
Estate Planning	LegalEASE Plan Coverage Participating Attorney	LegalEASE Plan Coverage Non-Participating Attorney
Simple Will or Codicil for: Member Spouse Family Member	Covered	$80
Complex Will	Covered	$310
Living Will	Covered	$55
Health Care Power of Attorney	Covered	$55
Living Trust Document	Covered	$310
Probate of Small Estate	Covered up to 2 hours	$120
Elder Law	LegalEASE Plan Coverage Participating Attorney	LegalEASE Plan Coverage Non-Participating Attorney
Will Preparation	Covered	$80
Living Will/Health Care or Advanced Directive	Covered	$55
Durable Financial Power of Attorney	$45/Co-Pay	Not Applicable
Health Care or Medical Power of Attorney	$45/Co-Pay	Not Applicable
Elder Law Matters	Covered	$425
Residential Matters	LegalEASE Plan Coverage Participating Attorney	LegalEASE Plan Coverage Non-Participating Attorney
Purchase of Primary Residence	Covered	$490
Sale of Primary Residence	Covered	$365
Refinancing of Primary Residence	Covered	$385
First Time Home-Buyer	Covered	$425
Home Equity Loan Assistance	Covered	$360
Tenant Dispute	Covered	$1,700
Tenant Security Deposit Dispute	Covered	$850
Landlord Dispute with Tenant Pre-litigation Trial	Pre-litigation: Covered up to 10 hours with remainder at 25% discount Trial: Covered up to 10 hours with remainder at 25% discount	Pre-litigation: $595 Trial: $595
Security Deposit Dispute with Tenant	Covered up to 10 hours with remainder at 25% discount	$595
Construction Defect Dispute	Covered	$425
Neighbor Dispute	Covered	$765
Easement Agreement	Covered	$160
Building Codes (Primary and Secondary Residence)	Covered	$1,275
Real Estate Dispute	Covered	$1,700
Financial Matters	LegalEASE Plan Coverage Participating Attorney	LegalEASE Plan Coverage Non-Participating Attorney
Debt Collection Defense  Pre-litigation defense activities  Trial defense	Covered	$425 $850
Garnishment Defense	Covered	$850
Bankruptcy (chapter 7 or 13)	Covered	$935
Foreclosure	Covered	$680
Tax Audit	Covered	$1,700
Tax Defense	Covered	$850
Student Loan Refinancing/Collection Defense	Covered	$420
Family	LegalEASE Plan Coverage Participating Attorney	LegalEASE Plan Coverage Non-Participating Attorney
Separation, Divorce, Civil Annulment Uncontested Separation Consent/default Divorce Uncontested Divorce	Covered	$595
Contested Divorce	Covered up to 28.5 hours with remainder at 25% discount	$1,700
Post-Divorce Proceedings	Covered up to 28.5 hours with remainder at 25% discount	$1,700
Prenuptial Agreement	Covered	$680
Name Change	Covered	$255
Guardianship/Conservatorship	Uncontested: Covered Contested: Covered	$365 $765
Governmental Agency Adoption	Uncontested: Covered	$365
Stepparent Adoptions	Uncontested: Covered Contested: Covered	$365 $765
Child Custody/Support Involving Never-Married Parents of a Child	Covered up to 28.5 hours with remainder at 25% discount	$1,700
Protection from Domestic Violence	Covered	$595
Juvenile Court Proceedings	Covered	$470
Immigration Assistance	Covered up to 10 hours with remainder at 25% discount	$595
Parental Responsibility Matters	Covered	$595
Civil	LegalEASE Plan Coverage Participating Attorney	LegalEASE Plan Coverage Non-Participating Attorney
Civil Litigation Defense	Covered	$1,700
Incompetency Defense	Covered	$1,700
Discounted Contingency Fees	10% Discount	Not Applicable
Mediation	10% Discount	Not Applicable
Criminal Defense	LegalEASE Plan Coverage Participating Attorney	LegalEASE Plan Coverage Non-Participating Attorney
Traffic Ticket	Covered	$215
Serious Traffic Matters (resulting in suspension or revocation of license)	Covered	$425
Restraining Order Assistance	Covered	$425

Limitations apply.

This Policy excludes benefits for the following:

Appellate court proceedings, class actions, interventions, derivative action and amicus curiae filings.The preparation and filing of individual, partnership or estate tax returns, appellate or administrative proceedings related to tax returns, litigation before the U.S. Tax Court, U.S. Court of Claims or any other federal, state or other courts with respect to tax matters.Matters relating to securities, trademark or patent matters; business or commercial interests, including, but not limited to, professional, partnership and/or corporate matters; matters involving the law or laws of jurisdictions other than the United States and its territories except as specifically described under Covered Services; any matters involving a government (domestic or foreign) entity or agency except as specifically described under Covered Services; farm related issues; matters involving commercial or rental property transactions, including the purchase, sale or lease of investment or income-producing property. Legal services that are fully paid for or provided at no cost by any governmental agency, organization or insurance company.Matters that the attorney deems frivolous, spurious, harassing, or unethical (collectively referred to as “frivolous”) or otherwise prohibited by the Model Rules of Professional Conduct of the state in which the attorney is licensed. Costs associated with covered legal services, including but not limited to, all fines, court costs, penalties, sanctions, expert witness fees, bonds, bail bonds, attorney fees, exhibits, deposition costs, filing fees, transcripts, postage, telephone, photocopying, recording fees, messengers, judgments, jury fees, court reporter fees, investigative costs and all other incidental and out-of-pocket legal and litigation costs.Any services on behalf of a Covered Family Member against the interests of the Member.Any employment-related matter. This includes, but is not limited to, any dispute involving the Member’s employer or its affiliates, their officers or directors, the Member’s employee benefit plans, credit unions, programs or arrangements sponsored by an employer, or cases involving workers’ compensation, unemployment compensation, sex harassment, age discrimination, etc. Any dispute or proceeding against the following persons or entities, their officers, directors, employees, or agents: any person or entity involved in the sale, marketing, administration or other processes related to this Policy; Legal Plan Administrator or its subsidiaries; Claims Administrator or its subsidiaries; Policyholder; Member’s employer; LegalEASE and it’s parents, subsidiaries or any affiliated or successor company, plan underwriter or reinsurer; Plan Sponsor; or any Participating and/or Non-Participating Attorney, if the dispute or proceeding pertains to services provided under the Policy.The Policy will not provide benefits in connection with pre-existing matters, which includes any matter where the Member and/or Covered Family Member is on notice as to a pending legal dispute or has previously contacted an attorney, except when prior coverage under another Legal Plan provided by the Policyholder can be demonstrated.Where there are specific hours or dollar amounts provide in this Policy, or where a maximum is set under the Managed Case Rules, the Member will be responsible for all attorney fees incurred over the maximum. Additional exclusions related to each benefit are included in the Covered Services.

• Experience in the Legal Matter Needed
• Quality Time Spent in Consultations
• Years of Legal Training and Experience
• Up-to-date Legal Training Each Year
• Lawyers Who are Service-Oriented
• Lawyers Who Have a Solid Local Reputation in their Communities
• Exceptional Backgrounds
• Years of Courtroom and Trial Experience

• To comply at all times with the Rules of Civil Procedure and Criminal Procedure and the Rules of Professional Conduct applicable to the jurisdiction.
• To return member's calls promptly, within one business day, and communicate with members such that a member and the member's family do not voice substantiated concerns over promptness or frequency of your or your firm's communication.
• To not enter continuances, adjournments, or the like without the member's comfort and consent.
• To not arrange for substitutions or stand-ins unless the member has been previously advised and that the member understands that you remain responsible for the case and to contact you if there is any concern or if proceedings do not go as planned.
• To always respect a member, their needs and family.
• To maintain a professional office, in staffing and appearance.
• To fully explain yourself such that a member has an understanding for the reasons behind your recommendations and suggestions, even if a member may not hire your firm.
• To not complete any additional work that will result in a fee to the member, where not covered by the member's plan, until a fee arrangement is fully understood by the member and there is a written agreement.
• To help each member individually and ensure that everything you do is in the interest of the member.
• To notify LegalEASE if there is or may be the possibility of a conflict of interest or violation of ethical codes.
• To notify LegalEASE if there may be a misunderstanding or potential service issue where there may be a complaint without breaking any client confidences.
• To direct any grievances or concerns, such as process procedure or billing, to Legal Access and not a member.
• To not refer any member to another attorney without the knowledge and consent of Legal Access if you cannot assist.
• To take responsibility and uphold the highest standards of customer service delivered by any and all firm staff or employees that have interaction with members.
• To communicate and cooperate with LegalEASE on any concern, inquiry or issue and return any communication from Legal Access within one business day.

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